Privacy Policy

BR Real Estate Agent (“we,” “our,” or “us”) values the trust and confidence of our clients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website and services. By using our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you use our website or services:

a) Personal Information

  • Name, phone number, and email address.

  • Identification documents if required for regulatory purposes.

  • Residential or mailing address.

  • Payment details when applicable for transactions.

b) Non-Personal Information

  • Device type, operating system, and browser type.

  • IP address and geolocation data.

  • Pages visited, time spent on site, and referring website.

c) Property-Related Information

  • Property preferences such as location, budget, and type.

  • Investment details for Golden Visa eligibility.

  • Any documents voluntarily shared with us related to buying, selling, or leasing.


2. How We Collect Information

We may collect information in the following ways:

  • Directly from You: Through inquiry forms, property listings, email communication, WhatsApp chats, or in-person meetings.

  • Automatically: Using cookies, tracking technologies, and analytics tools when you browse our website.

  • Third Parties: Through our trusted partners, developers, or advertising platforms, when you engage with our marketing campaigns.


3. How We Use Your Information

We use your information to provide and improve our services, specifically to:

  1. Respond to inquiries and provide property recommendations.

  2. Process transactions and prepare relevant documentation.

  3. Assist with Golden Visa applications and government compliance requirements.

  4. Send property alerts, newsletters, and promotional updates (you may opt out anytime).

  5. Personalize user experience based on your preferences and browsing activity.

  6. Detect and prevent fraudulent or unauthorized activity.

  7. Comply with applicable UAE legal and regulatory requirements.


4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how visitors use our website.

  • Save your preferences for faster navigation.

  • Deliver targeted advertisements across platforms.


5. Sharing and Disclosure of Information

We respect your privacy and do not sell your personal information. However, we may share your data under the following circumstances:

  • With Developers: To facilitate property purchases, sales, or rentals.

  • With Government Authorities: When required for Golden Visa applications, compliance, or regulatory obligations.

  • With Service Providers: Such as IT support, marketing agencies, or payment processors, who assist us in delivering services.

  • For Legal Protection: When necessary to protect our rights, investigate fraud, or comply with legal processes.

All third parties are contractually obligated to keep your information secure and use it only for authorized purposes.


6. Data Security

We implement strict technical and organizational measures to safeguard your personal information, including:

  • Secure servers and encrypted communication channels.

  • Limited access to authorized personnel only.

  • Regular monitoring to detect potential vulnerabilities.

While we take all reasonable steps to protect your data, please note that no system is 100% secure.


7. Data Retention

We retain personal information only as long as necessary for business purposes or legal compliance, including:

  • Client inquiries: up to 2 years after the last interaction.

  • Transactional data: up to 10 years, as required by UAE regulations.

  • Marketing data: until you opt out or unsubscribe.

After these periods, your information is securely deleted or anonymized.


8. Your Rights

As a user, you have the following rights with respect to your personal information:

  1. Access: Request a copy of the information we hold about you.

  2. Correction: Update or correct inaccurate details.

  3. Deletion: Request deletion of your data, subject to legal retention requirements.

  4. Restriction: Limit how we process your data in certain situations.

  5. Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at connect@brrealestateagent.com 


9. Third-Party Links

Our website may contain links to third-party websites, including property developers, government portals, and partners. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.


10. International Data Transfers

Since BR Real Estate Agent operates in Dubai, your information may be processed or stored in the UAE or other countries where our partners are located. We ensure that any cross-border data transfers comply with applicable privacy laws.


11. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that information from a child has been collected, we will promptly delete it.


12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal, or regulatory requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

BR Real Estate Agent

Dubai, United Arab Emirates

Email: connect@brrealestateagent.com

Phone: +971 50 724 9019

Website: https://brrealestateagent.com


14. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.